 New feature: a database is forcibly created for every new customer [message #49160] |
Fri, 05 December 2008 19:24  |
 drank 
Messages: 1324
Registered: June 2007 |
Senior Master |
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| Do you agree to have a forcibly created DB and user for every new customer?[ 26 votes ] |
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| 1. | Yes |  4 / 15% | | 2. | No | 22 / 85% |
Today our beloved LxHelp introduced a new feature which forcibly creates a default database and DB user for every new customer created. This means that despite the customer's wish to have databases or not, a database will always be created and will take his resources even if he did not want it.
I am definitely against such an intrusion into our customers' will to have his account as he wants it. LxHelp says that is the way CPanel does it. I wonder isn't cpanel a peace of crap then?
I create a poll for you to vote if this is really a needed feature.
Thank you all.
Dragomir Denev
DGM
www.dgm.bg
[Updated on: Sat, 06 December 2008 03:58] Report message to a moderator |
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| Re: New feature: a database is forcibly created for every new customer [message #49162 is a reply to message #49160] |
Fri, 05 December 2008 19:32  |
Lxhelp
Messages: 23691
Registered: July 2006 |
The Champion |
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You are really crazy you know. You are asking the community, 99.99% of who are (ex-or-current)-cpanel users, whether a cpanel like feature is good or bad. Why do you need a poll to ascertain the communities position?
On Sat, Dec 06, 2008 at 12:24:44AM -0000, Dragomir Denev wrote:
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> Today our beloved LxHelp introduced a new feature which forcibly creates a default database and DB user for every new customer created. This means that despite the customer's wish to have databases or not, a database will always be created and will take his resources even if he did not want it.
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| Re: New feature: a database is forcibly created for every new customer [message #49191 is a reply to message #49189] |
Sat, 06 December 2008 04:04 |
Lxhelp
Messages: 23691
Registered: July 2006 |
The Champion |
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| Quote: |
On Sat, Dec 06, 2008 at 08:57:27AM -0000, Dragomir Denev wrote:
> Give me a better reason than just simply copying the poor cpanel design and I'll shut up. Until then I'll be a pain in your ass ;)
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It allows me to put a phpMyadmin link in the client home page. That's reason good enough. I will later redesign it so that only the user is created and not the db, but for that I will need to create a separate class. The current feature was added in around 15 minutes or so.
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| Re: New feature: a database is forcibly created for every new customer [message #49472 is a reply to message #49469] |
Mon, 08 December 2008 02:27 |
Lxhelp
Messages: 23691
Registered: July 2006 |
The Champion |
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The only thing this entire pointless argument has demonstrated is that you don't care about YOUR customers. You are so cheap that you would rather let your customer be confused than suffer the overhead of a single database.
Please let me know the actual poll numbers and I will see what can be done. The feature as such is not going to go away. But a lot of votes definitely speed a more efficient implementation of the same feature.
On Mon, Dec 08, 2008 at 07:22:02AM -0000, Dragomir Denev wrote:
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> LxHelp, do you see how many people voted with AGAINST? Will you not respect our wish?
[Updated on: Mon, 08 December 2008 03:17] by Moderator Report message to a moderator |
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| Re: New feature: a database is forcibly created for every new customer [message #49481 is a reply to message #49480] |
Mon, 08 December 2008 03:07 |
Lxhelp
Messages: 23691
Registered: July 2006 |
The Champion |
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Yeah, that's what you think. The fact is: one single database, which doesnt' even take up any space, is a very minor overhead for the convenience of having the phpMyadmin in the client home page, and the ability to manage all databases together using a single user.
On Mon, Dec 08, 2008 at 07:44:04AM -0000, Dragomir Denev wrote:
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> My customers do not suffer, they are very happy with my services and NEVER EVER got confused by the DB implementation. They will be now, when they see a database that they did not want.
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| Re: New feature: a database is forcibly created for every new customer [message #49483 is a reply to message #49480] |
Mon, 08 December 2008 03:21 |
Lxhelp
Messages: 23691
Registered: July 2006 |
The Champion |
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If I were looking for a web-hosting I would steer clear from you. Ok, please let us all know what are the other ways you can cut corners and save measly pennies while making your customers suffer.
On Mon, Dec 08, 2008 at 07:44:04AM -0000, Dragomir Denev wrote:
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> My customers do not suffer, they are very happy with my services and NEVER EVER got confused by the DB implementation. They will be now, when they see a database that they did not want.
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| Re: New feature: a database is forcibly created for every new customer [message #49521 is a reply to message #49516] |
Mon, 08 December 2008 05:13 |
Lxhelp
Messages: 23691
Registered: July 2006 |
The Champion |
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I should have done this day before yesterday and then itself curtailed this unnecessary drama. You wasted 2 full days over a non-issue. Anyway, I am happy you finally see the point.
On Mon, Dec 08, 2008 at 09:57:19AM -0000, Dragomir Denev wrote:
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> Well, not you are insulting a customer. That is not a polite way of disputing. I will not comment your attitude anymore since it is clear you are badly mannered and have no respect to your customers at all.
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| Re: New feature: a database is forcibly created for every new customer [message #49526 is a reply to message #49525] |
Mon, 08 December 2008 05:42 |
Lxhelp
Messages: 23691
Registered: July 2006 |
The Champion |
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On Mon, Dec 08, 2008 at 10:32:02AM -0000, Dragomir Denev wrote:
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> I sincerely apologize if I hurt your feelings - if I expressed negatively it was always towards your design or way of thinking, never towards you as a person.
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You don't have to worry about hurting my feelings. I am a veteran extreme internet arguments. I already said in another post that there is nobody who can out-argue me on any subject. :-) In the least, I am confident enough about my coding abilities.
And I really do care for this particular community. I even mentioned it in our press release. In fact, some people have pointed out to me that it looked a bit unprofessional to mention a loose bunch of forum members in an official press release, but this forum has become an integral part of lxlabs, and it will always remain so. So you simply cannot accuse me of not taking the community seriously.
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| Re: New feature: a database is forcibly created for every new customer [message #49530 is a reply to message #49526] |
Mon, 08 December 2008 05:47 |
Lxhelp
Messages: 23691
Registered: July 2006 |
The Champion |
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There is only one thing worse than a flame war. It is that extremely awkward apologies at the end. So let us never go there. I have no problems with your criticisms, since the mere fact that you are still using lxadmin is proof that you find it better than the competition. So you need not apologize for criticisms.
That's much worse than actual criticisms actually.
On Mon, Dec 08, 2008 at 11:10:21AM -0500, Lxhelp wrote:
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> On Mon, Dec 08, 2008 at 10:32:02AM -0000, Dragomir Denev wrote:
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> > I sincerely apologize if I hurt your feelings - if I expressed negatively it was always towards your design or way of thinking, never towards you as a person.
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| Re: New feature: a database is forcibly created for every new customer [message #50102 is a reply to message #49531] |
Thu, 11 December 2008 11:10 |
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I think everyone here respects BOTH the lxadmin and drank very much and hates this going on........ surely a compromise is reachable.
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If i can explain --- the reason admins do not want auto databases is for SALES reasons ALONE!
Any comments for other admins?
I personally could live with the auto creation of a database somewhat unhappily due to server overhead IF IN PLANS I could not show the phpadmin link etc. to the user.. OR if when user clicked it it said sorry you have to increase your plan to add a database..... We can live with the overhead.. somewhat unhappily... I am sure but I for one will accepts this if I dont have to GIVE access to a database to HTML SITES.
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Would this compromise solve the lxlabs issues!!!!
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There is a huge difference in cost to server for a database and non database users. It really is a huge issue for the selling host in setting up plans! REALLY HUGE!!
We get.. that for reasons of cpanel integration Lxhelp needs this badly but as Hosts we do not want or need.
I understand its a whole lot of programming for the lxlabs but wish that Lxhelp would understand the webhosts plight.... we really need this feature deleted or modified as above.
I say this with great hesitancy as instead of time spent on this issue I surely would like HELP files for root and users improved however I and others are really really concerned about what this does to our servers. This is not minor its MAJOR. I think if lxlabs insists on this it will effect future sales. I for one would have to re-consider lxlabs as the software of choice based on this...
Drank is your most loyal supporter for sure... and I am also sure it bothers him to put up such a fight.. Please understand its due to real issues and feelings of betrayal as his objections are so ignored.
I surely hope Lxhelp will pay attention to results of this poll and general feelings about this.. Yes we all understand this is a HUGE issue for Lxhelp but surely its worth the time and effort to reprogram around it or find a compromise.
Would Lxhelp have some other suggestion as a workaround please???
[Updated on: Thu, 11 December 2008 11:14] Report message to a moderator |
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| Re: New feature: a database is forcibly created for every new customer [message #50124 is a reply to message #50102] |
Thu, 11 December 2008 12:51 |
Lxhelp
Messages: 23691
Registered: July 2006 |
The Champion |
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I have very clearly explained the exact steps I used to implement the current feature, and implement it the current way it is done. I am not sure I can explain this any further. 1 DB is merely a directory in /var/lib/mysql, and obsessing over this doesn't make any sense to me.
On Thu, Dec 11, 2008 at 04:10:17PM -0000, brian budd wrote:
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> I think everyone here respects BOTH the lxadmin and drank very much and hates this going on surely a compromise is reachable.
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> ========================
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| Re: New feature: a database is forcibly created for every new customer [message #50313 is a reply to message #50312] |
Sat, 13 December 2008 02:56 |
Lxhelp
Messages: 23691
Registered: July 2006 |
The Champion |
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Update to latest and then run:
. /script/directory
lphp.exe ../bin/common/createprimarydb.php
Then the phpmyadmin will appear on all client's home page.
On Sat, Dec 13, 2008 at 07:45:33AM -0000, Dragomir Denev wrote:
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> LxHelp, why is there no phpMyAdmin button in an existing client home? I browse the client home as admin and there is no phpMyAdmin button. I still have to go to MySQL Databases.
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> (version 15312)
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| Re: New feature: a database is forcibly created for every new customer [message #50381 is a reply to message #50354] |
Sat, 13 December 2008 09:44 |
Lxhelp
Messages: 23691
Registered: July 2006 |
The Champion |
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You can increase his number of db by 1. Secondly, why did you run the script and create primary-db for EXISTING clients? Lxadmin would only do that for new clients.
On Sat, Dec 13, 2008 at 12:59:08PM -0000, Dragomir Denev wrote:
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> I created the default DB for my client as you specified and a phpMyAdmin button appeared on the client home.
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| Re: New feature: a database is forcibly created for every new customer [message #58066 is a reply to message #57456] |
Tue, 03 March 2009 06:06 |
rfhmendes 
Messages: 121
Registered: March 2008 |
Valuable Member |
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| !ian wrote on Wed, 25 February 2009 07:51 | Hi,
I also don't agree to the forcibly if this functionality.
And voted NO.
There are 12 NO and 2 YES atm.
I'm not against the functionality itself but against the forcibly.
An ADMIN option to enable/disable this functionality would be appreciated.
Regards.
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Hello,
Same opinion. I'm against the forcibly. Some clients are not interested on databases, some for example only need html. So, the less buttons and "crap" on their account, the better.
I'll would like also to make a suggestion, why we are obligated to choose an email server, mysql server or even dns server when the client already have all that and only wants a simple web server. Shouldn't be required to choose all the servers. There are clients also only interested on Email or DNS Server. So, why should I be required to select a web server?! =/
Regarding the "discussing" in this topic, If you let me... I have the opinion that...LxAdmin is the better clustered/grid software I ever seen on the market. There are some "crazy"/"hated" attitudes of the developer itself... but hey... everyone here is human and make mistakes. We do our best to the developer do what we clients want... but it is his product. Of course that if people don't agree with his choice... everyone starts running away. So, my advise about this is simple... keep "an open product"... what I mean is... always that is possible create options on the software to satisfy all kinds of costumers. Don't be a "software dictator". "Just my 2 cents". Thanks!
Best regards,
R. Mendes
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| Re: New feature: a database is forcibly created for every new customer [message #58068 is a reply to message #58066] |
Tue, 03 March 2009 06:09 |
Lxhelp
Messages: 23691
Registered: July 2006 |
The Champion |
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The point is that this feature is keeping it with our general philosophy of 100% cpanel compatibility. That's that reason this was implemented.
thanks.
On Tue, Mar 03, 2009 at 11:06:23AM -0000, Ricardo wrote:
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> Hello,
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> Same opinion. I'm against the forcibly. Some clients are not interested on databases, some for example only need html. So, the less buttons and "crap" on their account, the better.
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> I'll would like also to make a suggestion, why we are obligated to choose an email server, mysql server or even dns server when the client already have all that and only wants a simple web server. Shouldn't be required to choose all the servers. There are clients also only interested on Email or DNS Server. So, why should I be required to select a web server?! =/
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| Re: New feature: a database is forcibly created for every new customer [message #58074 is a reply to message #58072] |
Tue, 03 March 2009 06:30 |
Lxhelp
Messages: 23691
Registered: July 2006 |
The Champion |
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Cpanel is the best end-user panel.
Plesk is the best admin panel.
Lxadmin actually has the best of both. At admin side, it is similar to plesk, while at the end-user side, it is like cpanel.
But whether cpanel sucks or not is irrelevant. It is the dominant panel out there, and almost all our clients are coming from cpanel. So cpanel compatibility is a must till we reach a stage where we can have our own identity.
Of course, lxadmin has a lot of features that cpanel/plesk cannot ever have, but that's a different issue.
On Tue, Mar 03, 2009 at 11:28:20AM -0000, Ricardo wrote:
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> The point is that this feature is keeping it with our general philosophy of 100% cpanel compatibility. That's that reason this was implemented.
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> thanks.
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> I understand. But cPanel sucks...! If you start to develop lxadmin to be "100% equal" to cpanel, you ill almost bring everything we hate on cpanel to lxadmin. Maybe I'm over reacting... but maybe I have a point. Why choose cpanel compability only when there is also plesk out there (that is crap too).
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| Re: New feature: a database is forcibly created for every new customer [message #58084 is a reply to message #49160] |
Tue, 03 March 2009 07:37 |
rfhmendes
Messages: 121
Registered: March 2008 |
Valuable Member |
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drank,
I ran away from HyperVM for some reason. Its sad but its true. One day you wake up... you do an update of your software and guess what... The machines of your clients don't boot anymore. I won't pay for support, for something, that is directly fault of the update that the developers sent. I always avoid updates from LxLabs because of this. They are good but sometime they mess up with something that they shouldn't and you lose a client because the software failed in the most needed time. Since I don't have HyperVM, even, without a control panel... I gain more clients since then. I profit in every way... performance, stability, price (0€ for unlimited machines). You have a bit more work creating everything by commands... but if you create some automatic scripts, ill do it just fine. And what is amazing is that my clients rarely need something from me (1 time per month, maybe is too much).
I never had a machine 34 days online without a unique failure with HyperVM. Sorry. =(
Best regards,
R. Mendes
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| Re: New feature: a database is forcibly created for every new customer [message #58086 is a reply to message #58084] |
Tue, 03 March 2009 07:39 |
Lxhelp
Messages: 23691
Registered: July 2006 |
The Champion |
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HyperVM's core design principle is that it WILL NOT touch running vpses. In fact, it is a very thin layer of php script that merely configures the vpses.
If you had a problem, you should always report it explicitly. Statements like yours are actually made in bad faith. You cannot make such statements, unless you back it with proper evidence.
thanks.
On Tue, Mar 03, 2009 at 12:37:59PM -0000, Ricardo wrote:
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> drank,
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> I ran away from HyperVM for some reason. Its sad but its true. One day you wake up... you do an update of your software and guess what... The machines of your clients don't boot anymore. I won't pay for support, for something, that is directly fault of the update that the developers sent. I always avoid updates from LxLabs because of this. They are good but sometime they mess up with something that they shouldn't and you lose a client because the software failed in the most needed time. Since I don't have HyperVM, even, without a control panel... I gain more clients since then. I profit in every way... performance, stability, price (0??? for unlimited machines). You have a bit more work creating everything by commands... but if you create some automatic scripts, ill do it just fine. And what is amazing is that my clients rarely need something from me (1 time per month, maybe is too much).
>
> I never had a machine 34 days online without a unique failure with HyperVM. Sorry. =(
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