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Home » Archive » LxAdmin » Bug Report » Stats stopped working on April 4th
Stats stopped working on April 4th [message #61437] Mon, 06 April 2009 14:25 Go to next message
pace is currently offline pace  United States
Messages: 248
Registered: May 2008
Senior Member
Sometime during the day on April 4th web stats stopped being collected on all of the websites on all of my servers in my LxAdmin Enterprise setup. There are no stats for the 5th and the 6th either.


pace

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Re: Stats stopped working on April 4th [message #61848 is a reply to message #61437] Fri, 10 April 2009 15:23 Go to previous messageGo to next message
pace is currently offline pace  United States
Messages: 248
Registered: May 2008
Senior Member
My stats are still not working. Please help!


pace

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Re: Stats stopped working on April 4th [message #61852 is a reply to message #61848] Fri, 10 April 2009 15:28 Go to previous messageGo to next message
Lxhelp
Messages: 23691
Registered: July 2006
The Champion
Does awstats work?


On Fri, Apr 10, 2009 at 07:23:47PM -0000, Mark Pace wrote:
>
>
> My stats are still not working. Please help!
>
>
> pace
>


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Re: Stats stopped working on April 4th [message #61860 is a reply to message #61437] Fri, 10 April 2009 15:32 Go to previous messageGo to next message
pace is currently offline pace  United States
Messages: 248
Registered: May 2008
Senior Member
Awstats shows traffic as usual up until April 4th and then no stats after that (all of our clients have been definitely getting traffic as usual)...


pace

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Re: Stats stopped working on April 4th [message #61867 is a reply to message #61860] Fri, 10 April 2009 15:36 Go to previous messageGo to next message
Lxhelp
Messages: 23691
Registered: July 2006
The Champion
What about lxadmin stats?


On Fri, Apr 10, 2009 at 07:32:00PM -0000, Mark Pace wrote:
>
>
> Awstats shows traffic as usual up until April 4th and then no stats after that (all of our clients have been definitely getting traffic as usual)...
>
>
> pace
>


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Re: Stats stopped working on April 4th [message #61870 is a reply to message #61867] Fri, 10 April 2009 15:40 Go to previous messageGo to next message
pace is currently offline pace  United States
Messages: 248
Registered: May 2008
Senior Member
Lxhelp wrote on Fri, 10 April 2009 15:36
What about lxadmin stats?


I'm not sure what to check to answer that question?


pace

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Re: Stats stopped working on April 4th [message #61872 is a reply to message #61870] Fri, 10 April 2009 15:42 Go to previous messageGo to next message
Lxhelp
Messages: 23691
Registered: July 2006
The Champion
You will need to check the traffic_usage and see if it is increasing every day.

But if awstats doesn't update, that means that scavenge is not running at all.

Check this on the master:

 
 ps ax | grep scaven






On Fri, Apr 10, 2009 at 07:40:10PM -0000, Mark Pace wrote:
>
>
> Lxhelp wrote on Fri, 10 April 2009 15:36
> > What about lxadmin stats?
>
>
> I'm not sure what to check to answer that question?
>
>
> pace
>


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Re: Stats stopped working on April 4th [message #61873 is a reply to message #61437] Fri, 10 April 2009 15:42 Go to previous messageGo to next message
arthurthornton is currently offline arthurthornton  United States
Messages: 2120
Registered: August 2007
Location: Virginia
Grandmaster
LxCenter Staff
See if the stats reported on the user's page has been updated since the last time the stats were updated.

My Site

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Re: Stats stopped working on April 4th [message #61875 is a reply to message #61872] Fri, 10 April 2009 15:44 Go to previous messageGo to next message
pace is currently offline pace  United States
Messages: 248
Registered: May 2008
Senior Member
Lxhelp wrote on Fri, 10 April 2009 15:42

Check this on the master:

 
 ps ax | grep scaven




Not running...


pace

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Re: Stats stopped working on April 4th [message #61877 is a reply to message #61437] Fri, 10 April 2009 15:45 Go to previous messageGo to next message
pace is currently offline pace  United States
Messages: 248
Registered: May 2008
Senior Member
Or I should say, nothing returned except my grep command:

# ps ax|grep scaven
15809 pts/0    S+     0:00 grep scaven



pace

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Re: Stats stopped working on April 4th [message #61880 is a reply to message #61875] Fri, 10 April 2009 15:47 Go to previous messageGo to next message
Lxhelp
Messages: 23691
Registered: July 2006
The Champion
Run fixtraffic and see if it fixes your problem:

 
 /script/fixtraffic --class=domain



On Fri, Apr 10, 2009 at 07:44:18PM -0000, Mark Pace wrote:
>
>
> Lxhelp wrote on Fri, 10 April 2009 15:42
> > Check this on the master:
> >
> >
> > ps ax | grep scaven
>
>
> Not running...
>
>
> pace
>


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Re: Stats stopped working on April 4th [message #61886 is a reply to message #61437] Fri, 10 April 2009 15:52 Go to previous messageGo to next message
pace is currently offline pace  United States
Messages: 248
Registered: May 2008
Senior Member
When trying to run the fixtraffic command, it appears one of my slaves is stuck thinking it is upgrading:

slave_upgrading_please_try_after_a_few_minutes


What should I do to that slave?


pace

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Re: Stats stopped working on April 4th [message #61888 is a reply to message #61437] Fri, 10 April 2009 15:53 Go to previous messageGo to next message
arthurthornton is currently offline arthurthornton  United States
Messages: 2120
Registered: August 2007
Location: Virginia
Grandmaster
LxCenter Staff
Check if it is upgrading.

My Site

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Re: Stats stopped working on April 4th [message #61890 is a reply to message #61886] Fri, 10 April 2009 15:54 Go to previous messageGo to next message
Lxhelp
Messages: 23691
Registered: July 2006
The Champion
That could be why the traffic didn't get updated.

Check the version on the master and slave, and try manually upgrading the slave.

 
 /script/version
 /script/upcp





On Fri, Apr 10, 2009 at 07:52:52PM -0000, Mark Pace wrote:
>
>
> When trying to run the fixtraffic command, it appears one of my slaves is stuck thinking it is upgrading:
>
>
> slave_upgrading_please_try_after_a_few_minutes
>
>
> What should I do to that slave?
>
>
> pace
>


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Re: Stats stopped working on April 4th [message #61896 is a reply to message #61437] Fri, 10 April 2009 16:00 Go to previous messageGo to next message
pace is currently offline pace  United States
Messages: 248
Registered: May 2008
Senior Member
Wow, the slave unit that is "upgrading" seems to be quite unhappy. Here's the contents of his /script directory:

]# ls -l /script
total 8
drwxr-xr-x 2 root root 4096 Apr  4 01:20 filter
-rwxr-xr-x 1 root root    7 Apr  4 01:20 programname



pace

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Re: Stats stopped working on April 4th [message #61898 is a reply to message #61437] Fri, 10 April 2009 16:01 Go to previous messageGo to next message
pace is currently offline pace  United States
Messages: 248
Registered: May 2008
Senior Member
FYI on this slave, he ran out of disk space recently. He may have tried to upgrade during that lack of disk space and nuked himself.


pace

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Re: Stats stopped working on April 4th [message #61902 is a reply to message #61898] Fri, 10 April 2009 16:04 Go to previous messageGo to next message
Lxhelp
Messages: 23691
Registered: July 2006
The Champion
You can fix it by running:

 
 . /script/directory
 lphp.exe ../bin/raw-update.phps
 lphp.exe ../bin/update.php


thanks.


On Fri, Apr 10, 2009 at 08:01:32PM -0000, Mark Pace wrote:
>
>
> FYI on this slave, he ran out of disk space recently. He may have tried to upgrade during that lack of disk space and nuked himself.
>
>
> pace
>


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Re: Stats stopped working on April 4th [message #61906 is a reply to message #61902] Fri, 10 April 2009 16:08 Go to previous messageGo to next message
pace is currently offline pace  United States
Messages: 248
Registered: May 2008
Senior Member
Lxhelp wrote on Fri, 10 April 2009 16:04
You can fix it by running:

 
 . /script/directory
 lphp.exe ../bin/raw-update.phps
 lphp.exe ../bin/update.php




I take it I run this on the master?


pace

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Re: Stats stopped working on April 4th [message #61908 is a reply to message #61906] Fri, 10 April 2009 16:09 Go to previous messageGo to next message
Lxhelp
Messages: 23691
Registered: July 2006
The Champion
No. I said you manually upgrade the slave.

So it has to be run on the slave.


On Fri, Apr 10, 2009 at 08:08:48PM -0000, Mark Pace wrote:
>
>
> Lxhelp wrote on Fri, 10 April 2009 16:04
> > You can fix it by running:
> >
> >
> > . /script/directory
> > lphp.exe ../bin/raw-update.phps
> > lphp.exe ../bin/update.php
>
>
> I take it I run this on the master?
>
>
> pace
>
>


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Re: Stats stopped working on April 4th [message #61913 is a reply to message #61896] Fri, 10 April 2009 16:15 Go to previous messageGo to next message
pace is currently offline pace  United States
Messages: 248
Registered: May 2008
Senior Member
pace wrote on Fri, 10 April 2009 16:00


Contents of slave's /script directory:

# ls -l /script
total 8
drwxr-xr-x 2 root root 4096 Apr  4 01:20 filter
-rwxr-xr-x 1 root root    7 Apr  4 01:20 programname




As you can see above, I do not have anything inside my /script directory that will let me run that.


pace

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Re: Stats stopped working on April 4th [message #61914 is a reply to message #61437] Fri, 10 April 2009 16:17 Go to previous messageGo to next message
pace is currently offline pace  United States
Messages: 248
Registered: May 2008
Senior Member
Ahh, your "directory" command is supposed to take me to /usr/local/lxlabs/lxadmin/httpdocs/

I think I get it now.


pace

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Re: Stats stopped working on April 4th [message #61916 is a reply to message #61437] Fri, 10 April 2009 16:21 Go to previous messageGo to next message
pace is currently offline pace  United States
Messages: 248
Registered: May 2008
Senior Member
Okay.

Things are better, but now I'm getting this:

Executing UpdateCleanup. This will take a long time. Please be patient
error reading information on service gpm: No such file or directory
pure-ftpd: unrecognized service



pace

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Re: Stats stopped working on April 4th [message #61921 is a reply to message #61880] Fri, 10 April 2009 16:48 Go to previous messageGo to next message
pace is currently offline pace  United States
Messages: 248
Registered: May 2008
Senior Member
Lxhelp wrote on Fri, 10 April 2009 15:47
Run fixtraffic and see if it fixes your problem:

 
 /script/fixtraffic --class=domain




When I try this now all it does is this...

Day not set... Defaulting to 1


Sat Apr  4 01:07:47 2009  to ... Sat Apr  4 13:42:07 2009


...and sits there forever...


pace

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Re: Stats stopped working on April 4th [message #61924 is a reply to message #61437] Fri, 10 April 2009 17:06 Go to previous message
pace is currently offline pace  United States
Messages: 248
Registered: May 2008
Senior Member
It took forever, but it finally made it!

One thing to take away from this is that maybe lxadmin needs to check for the needed diskspace before it tries to upgrade so when idiots like me run out of space because their logs filled their disk up, they don't eat their system during auto upgrade...


pace

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