Home » Archive » Lxlabs blog » Hshphere is dead.
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| Re: Hshphere is dead. [message #25847 is a reply to message #25845] |
Fri, 14 March 2008 15:42   |
Lxhelp
Messages: 23691
Registered: July 2006 |
The Champion |
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We are merely voicing our opinion, and we are of course open other people's criticism about our opinions and so on. We are a very open company, and that blog reflects what we gleaned from the forum posts at psoft.net, general google searches, and what some customers directly told us.
Hsphere was released in 2000, and it slowly and very deliberately became irrelevant, despite having some fundamentally grand ideas like integrated windows/linux support. Again, it is our personal opinion, having developed a fully distributed control panel in mere 4 months period, and implementing every single feature found in normal single server CPs. Hsphere has many severe defects that makes it impossible to call it a proper distributed software: All of the brain-damages result from their core distribution engine, which uses ssh to login to the slave and execute scripts.
a) You cannot take a per user backup.
b) File manager is not really integrated. instead you are forced to open a new window and you are directed to the actual web-server.
But again, the biggest critics of hsphere is psoft themselves, who have made these comparisons on their website:
From psoft website:
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a) Difference between SSE and distributed Hsphere: distributed Hsphere is very difficult to install, while SSE is quite easy.
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Such statements makes no sense to us. In lxadmin/hyperVm distribution is built into the core of the software. There is no difference between 1 server and many, and actually you will run into more bugs on a single server system than on a cluster. We in fact, officially do not support single server systems.
Again, please note that we are not creating a FUD or anything. We haven't started a PR campaign against Hsphere. We have merely expressed our opinion as developers in our own blog. What actually grates me is that how promising Hsphere was in 2001. You should actually read some old hsphere forum archives, and you will see how their customers were glowing in the praise of Hsphere in 2001, and how superior it was to Cpanel. And then you can in fact, slowly see the disillusionment seeping as the releases got more and more delayed and it fell behind cpanel in features.
But have you really asked yourself if hsphere was good, how come the market came to be completely dominated by single server systems? And why did psoft sell themselves to swsoft knowing very well that there was no chance that Swsoft was going to continue promoting them? We would never ever sell ourselves to swsoft, because we know very well that there is no way it will work, since there is direct and headon conflict with their existing product portfolio, and an acquisition is solely meant as a means to kill the competitor. Selling ourselves to swsoft would be humiliating, and we wouldn't dream of doing it.
I would love to hear some responses, and of course, we are open to criticisms. In fact, we have a strict forum policy that we will not delete any comment. We have always welcomed criticisms--even outright insults--and we have even been extremely open about our own shortcomings, and we have strived to correct them.
We are, of course, a bit abrasive. But you would be too, if you are surrounded by companies who seem to fail to get Control Panels right even after 10 years.
Thanks for your time.
On Fri, Mar 14, 2008 at 07:13:55PM -0000, Davide Miccone wrote:
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> I'm just trying lxlabs products but a so negative recension of a competitor without a justified reason (I'm using HSphere from several years and I can guarantee that is a very good software) let me a little confused about the correctness of lxlabs.
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> One conseil for lxlabs: remove your negative blog because your reputation will suffer.
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| Re: Hshphere is dead. [message #25915 is a reply to message #25847] |
Sat, 15 March 2008 06:59 |
 davide 
Messages: 3
Registered: March 2008 |
Member |
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Unluckily I can't explain me very well in english, I don't know your products in depth and I don't want critic without knowing what I say.
I can only say that HSphere is the better control panel that I found for business.
It has integrated billing, it has all the needed services for an ISP and every skilled people can customize very well every aspect of the hosting.
More it is already tranlated to my language (italian).
More it has a comprensive set of manuals.
Both Windows and Linux platform are supported.
It is true that the software is not very simple to use but if you want control on every hosting aspect you must have complexity.
Just an example: with lxadmin you can't add rules to spamassasin, you can't fine tuning qmail parameters. You only have same simple settings to change, but qmail complexity has not been invented for nothing, complexity is needed to let thing works well.
I just installed lxadmin. Very simple to install and use, I appreciate your work. But I already get several error like page 4040 not found, script error, ecc.. Every software has problems, a well supported software make the difference.
You are right about the management of the HSphere, Swsoft acquisition could become a problem for the future of HSphere and this is the reason because I'm evaluating other software for my business.
Regards,
Davide.
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| Re: Hshphere is dead. [message #25918 is a reply to message #25915] |
Sat, 15 March 2008 07:15 |
Lxhelp
Messages: 23691
Registered: July 2006 |
The Champion |
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| Quote: |
> I can only say that HSphere is the better control panel that I found for business.
> It has integrated billing, it has all the needed services for an ISP and every skilled people can customize very well every aspect of the hosting.
> More it is already tranlated to my language (italian).
> More it has a comprensive set of manuals.
> Both Windows and Linux platform are supported.
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Hsphere is a 7 year old product. Lxadmin in its current form is barely a year old. We are adding features at a very fast rate, and we will have all those quite soon. Windows support will be released in 2 months time.
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> It is true that the software is not very simple to use but if you want control on every hosting aspect you must have complexity.
> Just an example: with lxadmin you can't add rules to spamassasin, you can't fine tuning qmail parameters. You only have same simple settings to change, but qmail complexity has not been invented for nothing, complexity is needed to let thing works well.
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We add features based on the customer requests, and we have added almost all the feature requests very fast. Adding each qmail parameter tuning would be too trivial in lxadmin, but we have absolutely no intention to clutter our interface with all the params. We will add an 'advanced' option like we have for php and dump everything there.
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> I just installed lxadmin. Very simple to install and use, I appreciate your work. But I already get several error like page 4040 not found, script error, ecc.. Every software has problems, a well supported software make the difference.
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If you post the bug here we will fix it. Our primary customers till now has been vps users who have absolutely no idea how to run hosting, and we have been successfully able to tap into that market.
If it doesn't work, it is a major bug, and if you report it the bug-report forum, we will fix it within minutes. We are very particular on 'out-of-the-box' software. That is, the software should just take care of everything, and there shouldn't be any gotchas at all.
Please let us know the problem, and we will actually add the fix.
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> You are right about the management of the HSphere, Swsoft acquisition could become a problem for the future of HSphere and this is the reason because I'm evaluating other software for my business.
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The problem was exactly how I had explained. Hsphere became too complex, primarily because of bad core design. It was taking longer and longer to make releases, and ultimately they completely lost out to cpanel. Igor himself stated that he was selling psoft to commodo so that he can hire more support staff. That an established control panel company with fully distributed product would have to do this is completely beyond our understanding.
Again, please note we made our comments only AFTER psoft was bought by swsoft. As of now, our comments regarding Hsphere is completely irrelevant, since hsphere is no longer our competitor.
thanks.
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| Re: Hshphere is dead. [message #25926 is a reply to message #25920] |
Sat, 15 March 2008 08:48 |
Lxhelp
Messages: 23691
Registered: July 2006 |
The Champion |
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> > Please let us know the problem, and we will actually add the fix.
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> Error 404 display when you select a menu title from the quick actions and click go (not an error, only a cosmetic problem).
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> Al I get error with php scripts, I don't remember where and I think that after host reboot and/or last update errors go aways (how I tell you above, application debugging is a time intensive work)
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InstallAPP is a separate product, and is not a core part of Lxadmin. To give guarantee for every script in InstallApp would be an impossible task. There are no known bugs in InstallApp, but we cannot give a guarantee on that. But for main Lxadmin , we do have a guarantee. Debugging is really EASY. (This is not applicable for installapp, because of the sheer number of applications). The important thing you have to remember is to get the core framework right.
The thing with Lxadmin is that it is becoming simpler every day. We do not add code, we almost every week completely refactor the code so that there are no unnecessary parts. In fact, as Lxadmin is getting larger and larger, it is becoming easier to maintain and debug.
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> At the moment I'm only evaluating, problems are not blocking and reproduce them can be time consuming (some examples: after creating Debian image vm I cannot login via ssh, several install applications don't run just out of the box, but give error that you have to manually adjust, ...)
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The only officially supported ostemplate is CentOS. The ostemplate is not core part of the application. We write bug free applications, but we cannot guarantee that every thirdparty package we include would be free of bugs.
Thanks.
[Updated on: Wed, 19 March 2008 04:20] by Moderator Report message to a moderator |
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| Re: Hshphere is dead. [message #25928 is a reply to message #25926] |
Sat, 15 March 2008 09:33 |
Lxhelp
Messages: 23691
Registered: July 2006 |
The Champion |
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> > Error 404 display when you select a menu title from the quick actions and click go (not an error, only a cosmetic problem).
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This is fixed. Now you get a proper error if you click with the title as the action.
Thanks.
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| Re: Hshphere is dead. [message #26300 is a reply to message #25926] |
Tue, 18 March 2008 12:51 |
Lxhelp
Messages: 23691
Registered: July 2006 |
The Champion |
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On Sat, Mar 15, 2008 at 06:35:14PM +0530, Lxhelp wrote:
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> > At the moment I'm only evaluating, problems are not blocking and reproduce them can be time consuming (some examples: after creating Debian image vm I cannot login via ssh, several install applications don't run just out of the box, but give error that you have to manually adjust, ...)
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We support CentOS 100%. We give guarantee that centOS will work properly. The other distros were added on request, and we are not able to provide full support for it. In fact, for the base OS, the ONLY supported OS is CentOS. If you find any problem with centos, please let us know, and it is a major bug, and we will fix it.
We will rewrite the entire InstallApp very soon, and fix it properly. The sheer size of installapp means that testing every application in every single scenrio is sort of difficult. We will separate it into major/minor applications, and make the major apps 100% bugfree.
thanks.
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