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Can't install apps into root [message #21972] Fri, 15 February 2008 08:04 Go to next message
brackenhill_mob is currently offline brackenhill_mob  United Kingdom
Messages: 64
Registered: November 2007
Location: Berkhamsted, UK
Valuable Member
Just tried to install WordPress into the root directory for a client. Received this message upon failure

could_not_copy_to_domain_root []

Also tried installing Joomla to root as a test and got the same error.

I'm running 5.0.3412

Help ASAP please as the client is not happy!
Re: Can't install apps into root [message #21973 is a reply to message #21972] Fri, 15 February 2008 08:14 Go to previous messageGo to next message
Lxhelp
Messages: 23691
Registered: July 2006
The Champion
Can you tell me if you have enabled remote_installapp?

Please send the server login info to lxhelp at lxlabs.com

Thanks.


On Fri, Feb 15, 2008 at 01:04:34PM -0000, Philip de Lisle wrote:
>
>
> Just tried to install WordPress into the root directory for a client. Received this message upon failure
Re: Can't install apps into root [message #21974 is a reply to message #21973] Fri, 15 February 2008 08:39 Go to previous messageGo to next message
brackenhill_mob is currently offline brackenhill_mob  United Kingdom
Messages: 64
Registered: November 2007
Location: Berkhamsted, UK
Valuable Member
If you mean make sure that "Disable Installapp" is unchecked under Admin/Advanced/General Setting the yes, it is unchecked.

I've installed several copies of WordPress into the root for clients on this server so something has changed recently

Log in details sent by email

Thanks for your help
Re: Can't install apps into root [message #21977 is a reply to message #21974] Fri, 15 February 2008 09:03 Go to previous messageGo to next message
Lxhelp
Messages: 23691
Registered: July 2006
The Champion
Your entire installsoft directory got deleted. We upgraded our installsoft, and most likely the installsoft-upgrade got interrputed and the file was corrupted. It should work fine now.

Thanks.



On Fri, Feb 15, 2008 at 01:39:39PM -0000, Philip de Lisle wrote:
>
>
> If you mean make sure that "Disable Installapp" is unchecked under Admin/Advanced/General Setting the yes, it is unchecked.
>
> I've installed several copies of WordPress into the root for clients on this server so something has changed recently
>
> Log in details sent by email
>
> Thanks for your help
Re: Can't install apps into root [message #21983 is a reply to message #21977] Fri, 15 February 2008 09:33 Go to previous messageGo to next message
Lxhelp
Messages: 23691
Registered: July 2006
The Champion
This is a mistake on your VPS provider's part. He has configured remote installAPP in hyperVM, but added the url Wrong. Instead of /lxadmin, the actual path should be /lxadmin/installapp/

It is very clearly said that, the url should be in such a way that "url/application.tar.gz" should be accessible.

please ask him to correct this.

Thanks.


On Fri, Feb 15, 2008 at 07:43:10PM +0530, Lxhelp wrote:
> Your entire installsoft directory got deleted. We upgraded our installsoft, and most likely the installsoft-upgrade got interrputed and the file was corrupted. It should work fine now.
Re: Can't install apps into root [message #22370 is a reply to message #21983] Mon, 18 February 2008 18:55 Go to previous messageGo to next message
brackenhill_mob is currently offline brackenhill_mob  United Kingdom
Messages: 64
Registered: November 2007
Location: Berkhamsted, UK
Valuable Member
It turns out that they'd upgraded the server to Centos5 without telling anyone!

Running /script/centos5-upgrade fixed this bug (and no phpmyadmin) but may have introduced another one with SSH which I'm playing with.

But I and my clients are up and running again so I'm a lot happier Smile
Re: Can't install apps into root [message #22780 is a reply to message #21972] Thu, 21 February 2008 07:42 Go to previous messageGo to next message
com2 is currently offline com2  Spain
Messages: 1120
Registered: August 2007
Location: Spain
Senior Master
Developer
I just try installing Joomla in root and got the same error message:could_not_copy_to_domain_root []. I do use remote storage. First thought it had to do with the wrong URL, but this seems to be OK.
Re: Can't install apps into root [message #22793 is a reply to message #22780] Thu, 21 February 2008 10:10 Go to previous messageGo to next message
Lxhelp
Messages: 23691
Registered: July 2006
The Champion
The remote url should be in such a way that remote_url/application.tar.gz should exist.

Thanks.


On Thu, Feb 21, 2008 at 12:42:42PM -0000, com2 wrote:
>
>
> I just try installing Joomla in root and got the same error message:could_not_copy_to_domain_root []. I do use remote storage. First thought it had to do with the wrong URL, but this seems to be OK.
Re: Can't install apps into root [message #22808 is a reply to message #21972] Thu, 21 February 2008 14:10 Go to previous messageGo to next message
com2 is currently offline com2  Spain
Messages: 1120
Registered: August 2007
Location: Spain
Senior Master
Developer
Yes it was the URL, but not what you would think. Very weird thing this was. I put installapp folder on the primary domain. From browser I could see the folder (I activated Options +Indexes for it) without problems. Trying to access it with lynx from the server however it would give Error 403 forbidden. That only happened with the primary domain all others can be accessed with lynx from the server. Probably you have an explanation for that, but for the moment I moved the installapp folder to /var/www/html/ on the node and there it works fine.
Re: Can't install apps into root [message #30356 is a reply to message #21972] Wed, 07 May 2008 22:50 Go to previous messageGo to next message
com2 is currently offline com2  Spain
Messages: 1120
Registered: August 2007
Location: Spain
Senior Master
Developer
I tried to install Drupal today and in the domain's root. It fails. I tried all possible variations of how you can interpret the help text:
  • only a dot (the slash is already there outside the field)
  • only the slash (the dot is end of sentence dot)
  • slash and dot

All return with the path_already_exists error and the only way to correctly install is in a folder but that is not what I want. So please fix this bug (the help text doesn't keep its promise) and make it more intuitive for the user.

I'll have to install by hand now Crying or Very Sad
Re: Can't install apps into root [message #30807 is a reply to message #30356] Sun, 25 May 2008 19:04 Go to previous messageGo to next message
Lxhelp
Messages: 23691
Registered: July 2006
The Champion
If providing a '/' is giving a path_already_exists error, then it is a major bug, but I am not sure that's possible. I will look into this.

thanks.


On Thu, May 08, 2008 at 02:50:17AM -0000, com2 wrote:
>
>
> I tried to install Drupal today and in the domain's root. It fails. I tried all possible variations of how you can interpret the help text:
Re: Can't install apps into root [message #31432 is a reply to message #30807] Fri, 06 June 2008 03:57 Go to previous messageGo to next message
brackenhill_mob is currently offline brackenhill_mob  United Kingdom
Messages: 64
Registered: November 2007
Location: Berkhamsted, UK
Valuable Member
Lxhelp wrote on Mon, 26 May 2008 00:04

If providing a '/' is giving a path_already_exists error, then it is a major bug, but I am not sure that's possible. I will look into this.



It is Sad

Needs fixing as soon as you can Smile

v5.0.7662
Re: Can't install apps into root [message #31626 is a reply to message #31432] Fri, 13 June 2008 10:27 Go to previous messageGo to next message
oneorzero is currently offline oneorzero  United Kingdom
Messages: 1
Registered: June 2008
Location: UK
Member
is this offically a bug? Ive been asked to test LXAdmin by my hosting company from a user perspective and one of the things I personally do alot on Cpanel and Directadmin is use the script installers to install into the root dir. Tried with InstallApp and got the cant install into / error message.
Re: Can't install apps into root [message #31768 is a reply to message #21972] Fri, 20 June 2008 09:31 Go to previous messageGo to next message
rfhmendes  Portugal
Messages: 121
Registered: March 2008
Valuable Member
Hello there,

I tried to install joomla with installapp. I do not have any kind of remote url. I also tried other scripts and they don't work as well.


could_not_copy_to_domain_root []


I have the last version until today.


Thanks,
R. Mendes
Re: Can't install apps into root [message #32271 is a reply to message #31768] Fri, 27 June 2008 16:02 Go to previous messageGo to next message
Lxhelp
Messages: 23691
Registered: July 2006
The Champion
Sorry for the delay. This is properly fixed.

thanks.


On Fri, Jun 20, 2008 at 01:31:53PM -0000, Ricardo wrote:
>
>
> Hello there,
>
> I tried to install joomla with installapp. I do not have any kind of remote url. I also tried other scripts and they don't work as well.
>
Re: Can't install apps into root [message #32949 is a reply to message #21972] Wed, 09 July 2008 21:18 Go to previous messageGo to next message
arthurthornton is currently offline arthurthornton  United States
Messages: 2120
Registered: August 2007
Location: Virginia
Grandmaster
LxCenter Staff

An error I found was that when installing software using InstallSoft, it puts TWO (2) slashes "/" after domain and before directory name. This is a major bug because then every link (in LxAdmin and within script config) has TWO (2) slashes in it.

[Updated on: Wed, 09 July 2008 21:25]

Report message to a moderator

Re: Can't install apps into root [message #33135 is a reply to message #21972] Tue, 15 July 2008 02:54 Go to previous messageGo to next message
digital is currently offline digital  United States
Messages: 14
Registered: December 2007
Member
im having problems too.. am I missing something?

this happened since i installed new os on my vps..

centos-5-i386-hostinabox571

im kinda lost of how to fix this?

Re: Can't install apps into root [message #33266 is a reply to message #33135] Thu, 17 July 2008 05:13 Go to previous message
Lxhelp
Messages: 23691
Registered: July 2006
The Champion
InstallApp can install into root. The only problem is that some applications have multiple // in their urls. This is something we are working on.

thanks.


On Tue, Jul 15, 2008 at 06:54:09AM -0000, mike wrote:
>
>
> im having problems too.. am I missing something?
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