Home » Kloxo Community Support » Knowledge Base » New feature: a database is forcibly created for every new customer
| Re: New feature: a database is forcibly created for every new customer [message #58089 is a reply to message #58084] |
Tue, 03 March 2009 07:51   |
 drank 
Messages: 1324
Registered: June 2007 |
Senior Master |
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R. Mendes,
I can perfectly understand your point. I feel the same fear every time I decide to do an update. To be honest though, I never had any major (maybe once or twice with LxAdmin) problems with updates.
The big problem is that LxLabs is a "one man show". Almost 2 years ago, when I first found LxLabs and decided to use their products LxHelp claimed that they will grow, that they will hire more developers, that they will have better support, better develop-release cycle. They were "one man company" then but nevertheless I believed that they will grow and that they will become more stable and professional.
Almost 2 years passed and none of the promises were fulfilled - LxLabs is still a one-man-company, no release notes, messy develop-release cycle. My business has grown from 2 servers back then to own datacenter with five racks of enterprise equipment and enterprise-level customers. Today I demand more, I need more, but alas...  .
Best regards
Dragomir Denev
DGM
www.dgm.bg
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| Re: New feature: a database is forcibly created for every new customer [message #58094 is a reply to message #58086] |
Tue, 03 March 2009 08:14 |
rfhmendes 
Messages: 121
Registered: March 2008 |
Valuable Member |
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I'm sorry if you think that way but Its not bad faith. I'm not required to provide anything eitheir. You can believe in what you want, its your brain/mind not mine. How could I proof this anyway? Recording all day my screen and upload it to Youtube?! Even if I do that... and proof to you what I just said... you would say that is fake or say some kind of reason to "justify it". So whats the point of having all the work to do it... after all... you won't admit it anyway! You just have to look at your own answers. I respect you. I hope you do the same. =/
But let me explain it to you. I just know that after several issues, searching on the forum solving each one of them etc... and since most of them are displayed on the forum... there was no need to open a new topic.
Anyway, one day or another an update ill "destroy" a feature and solve another. Then you ill have to wait for the developer again to solve it. At the time this happened... there were too many issues... you may have a good patience but not me and I'm not obligated to have it. Everyone was his limits and you just have to respect it and deal with it if you can. I could be all the day supporting my clients but not supporting HyperVM since that is your job, not mine.
Since I was tired of it... I just keep updating it (HyperVM) without solving whatever little issue that was keep appearing along the time. Some were solved, others just keep appearing.
One day, after another update, a client of mine reboot his VPS. He complained that his VPS wasn't starting. After a while another one. And before I did my conclusions, without doing anything, I tried to restart every vps and guess what... they didn't boot. I restarted... didn't boot. Ok... lets move to another server without HyperVM, I'm tired. And I did it.
I know you don't and won't believe it... but that won't make any diference to me since the only one here that have the power of choice is me. And I choosed to move away from HyperVM. Period. At least for now... maybe one day I ill return but this can't happen anymore. Never.
You see... Instead of doing sales I was solving HyperVM issues almost all the time guided by the forum. After this incident... I quit HyperVM. I'm not a BETA tester... I'm a client and I need REAL stable products... since this is what my clients also request.
With this said... I hope now you don't call me a lier at least. Think about this... why should I lie... what would I earn doing it? My answer is quite simple, Nothing. So, I don't understand your statement but I respect your point of view. Thanks.
Best regards,
R. Mendes
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| Re: New feature: a database is forcibly created for every new customer [message #58095 is a reply to message #58094] |
Tue, 03 March 2009 08:13 |
Lxhelp
Messages: 23691
Registered: July 2006 |
The Champion |
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The point is, hyperVM makes NO changes to default xen/openvz setups. The problem here is that what you say contradicts the basic premise of hyperVm itself. HyperVM at the worst can stop working. But it doesn't do anything to the vpses.
But if you make a charge, you have to back it up, since it is very critical for us and also our remaining customers, that a problem be reported.
Indeed, if you report a problem, we will definitely find a solution for it.
thanks.
On Tue, Mar 03, 2009 at 01:14:28PM -0000, Ricardo wrote:
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> I'm sorry if you think that way but Its not bad faith. I'm not required to provide anything eitheir. You can believe in what you want, its your brain/mind not mine. How could I proof this anyway? Recording all day my screen and upload it to Youtube?! Even if I do that... and proof to you what I just said... you would say that is fake or say some kind of reason to "justify it". So whats the point of having all the work to do it... after all... you won't admit it anyway! You just have to look at your own answers. I respect you. I hope you do the same. =/
>
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| Re: New feature: a database is forcibly created for every new customer [message #58096 is a reply to message #58095] |
Tue, 03 March 2009 08:29 |
rfhmendes
Messages: 121
Registered: March 2008 |
Valuable Member |
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| Lxhelp wrote on Tue, 03 March 2009 13:13 | The point is, hyperVM makes NO changes to default xen/openvz setups. The problem here is that what you say contradicts the basic premise of hyperVm itself. HyperVM at the worst can stop working. But it doesn't do anything to the vpses.
But if you make a charge, you have to back it up, since it is very critical for us and also our remaining customers, that a problem be reported.
Indeed, if you report a problem, we will definitely find a solution for it.
thanks.
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I don't know what it was... I just saying what happened. I said it was/is hypervm fault because is what I was using at that time. Maybe a coincidence after an update... who knows. I also know that you would look at it. I keep seeing that in the community with other people. But besides of being tired of it... I don't like to be dependent from anyone to solve my issues. In fact, I hate to be dependent of anyone. I try to minimize that all the time I can.
You still have issues to solve on lxadmin for example... I don't need to mention it I think. Like drank said, if you had more developers working for you, maybe we clients, wouldn't even notice the issues. Maybe at the time I may return to HyperVM.
I'm really SORRY if my words bothers you... it's not my objective at all. I'm just being honest with you. =/
Best regards,
R. Mendes
[Updated on: Tue, 03 March 2009 08:31] Report message to a moderator |
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| Re: New feature: a database is forcibly created for every new customer [message #58501 is a reply to message #49160] |
Fri, 06 March 2009 21:02 |
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I am against this feature. This is pathetic that you find it necessary to say "oh, well just add another db to their quota" or whatever. You don't bother asking your clients anything and you expect us all to take the blame and complaints from clients. You need more developers, preferably ones who will test the product and you need to make a new forum called "new features" and before making the new classes or implementations, you NEED to ask your clients what works best. It is a very POOR programming design that makes it necessary to have a database in there just to have a PMA link. When my company gets around to making our own control panel (which we will), we will design it to work 100%. It won't be 100% cPanel compatible, because, quite frankly, they suck and we should decide what the control panel that WE and OUR CLIENTS use. You NEED to take our views into play because we make up your clientele. Without us, you would not have money or anything, so if you want to make it big (or be better known), you might want to listen to us and be the better panel.
My Site
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