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Update hangs and you get a message "System is updating itself..." [message #3267]

Sun, 28 January 2007 03:09

Lxhelp
Messages: 23691
Registered: July 2006

The Champion

Sometimes it is possible that an update of hyperVM can hang due to some network issue, and this would mean that you won't be able to perform any write actions on the system, since hyperVM will lock itself while updating so as not do anything with the system in that inconsistent state of the code. If you are getting this message, just login to the server and run the commands below:

 
 
  ps ax | grep update.php
 
  [ get the pid of the update.php process]
  kill <pid>
 
  ps ax | grep updatecleanup
 
  [ get the pid of the updatecleanup process]
  kill <pid>

However, if you are facing this routinely, then there is something wrong with the system, and please contact our support personnel to look into it.

Thanks.

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