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Forum: Backup & Restore Issues
 Topic: Backups for clients not appearing in /home/<client>/_backup
Backups for clients not appearing in /home/<client>/_backup [message #106669] Sun, 26 May 2013 13:30
badbod is currently offline badbod  
Messages: 49
Registered: June 2010
Location: Thailand
Member
Hi,
I hope this is not a dupe as I cant find it.

When creating a backup using 'Backup Home' from kloxo panel. Backups are not appearing in the clients home folders. The '_backup' folder is not there at all.

It does not show in the panel 'file manager' for the client or client FTP session.

The backup is in the folder /home/kloxo/client/<client>/_backup

I am using the admin login then going to the client panel and using 'Login As' to make the backups.

I have more than one system all with the same symptom.


Regards
 Topic: More regular backups
More regular backups [message #106294] Tue, 23 April 2013 08:51
sc754 is currently offline sc754  United States
Messages: 6
Registered: April 2013
Member
Hi,

I wondered if anyone knows a way to increase the backup increment, perhaps by a editing one of the Kloxo scripts? At the moment it has an option for daily, weekly and monthly. Is there anyway to get it to backup twice a week?

Thanks, sc754
 Topic: If something is accidentally deleted, can it be restored or is it gone for good?
If something is accidentally deleted, can it be restored or is it gone for good? [message #106067] Wed, 03 April 2013 09:45
AFNUSA is currently offline AFNUSA  United States
Messages: 2
Registered: October 2012
Member
If something is accidentally deleted, can it be restored or is it gone for good?
 Topic: Backup Failed could_not_zip_dir
Backup Failed could_not_zip_dir [message #105579] Sat, 09 February 2013 08:09
sirandrei is currently offline sirandrei  Romania
Messages: 38
Registered: December 2010
Member
The backup worked fine until today. When I run backup for admin or for user goldense "Backup Failed for goldense with the Message could_not_zip_dir: : /home/goldense/"

A day before, I run these commands in Kloxo > Command center because traffic not updaiting:
/script/fixtraffic --class=domain and /script/scavenge

I belive, after that, the backup error appeared. Untill this, backup worked fine daily.
 Topic: Database Backup
Database Backup [message #105426] Wed, 30 January 2013 12:48
costa1988sv is currently offline costa1988sv  Romania
Messages: 19
Registered: August 2011
Member
i have daily backup an the database dump is empty
http://img809.imageshack.us/img809/2235/backupq.png
  • Attachment: backup.png
    (Size: 48.37KB, Downloaded 47 times)
 Topic: Backup only one domain
Backup only one domain [message #100887] Sun, 02 September 2012 16:28
sudeste is currently offline sudeste  Brazil
Messages: 42
Registered: November 2010
Location: Rio de janeiro, BR
Member
Backup only one domain ?

I have an account that has two domains. I can backup only one domain ?

No working

/script/backup --class=client --name=admin --accounts=domain:domain1.com 


Grateful for help
 Topic: Plesk -> Kloxo
Plesk -> Kloxo [message #99801] Fri, 27 July 2012 00:47
JoeShmo is currently offline JoeShmo  United States
Messages: 6
Registered: June 2012
Location: New York
Member
figured there was a cpanel to kloxo question, might as well post about plesk too...

I have the script from http://forum.lxcenter.org/index.php?t=msg&th=15491&s tart=0& and it almost works. (I would post comments in that other thread, but its locked.. not sure if its locked because its unsupported, wont work, origional author hasnt posted for a while, or what)

After messing with it a bit, I'm coming to the conclusion that perhaps Kloxo changed something in the post variables since the script was written around March 2011.

Can anyone verify this? Maybe even documented some way? Is there still methods for taking actions in kloxo via batch processing of some sort (like URL posts)? Seems alot of work went into this script (over 700 lines of code, but that also includes the debugging stuff I've been putting in to trace errors).

The other option I can try doing is just write my own script that turns a plesk backup file into a kloxo backup file, then just restore it. Would that be better?

(I only have about 50 sites on Plesk that need to be moved over). Not alot, but still, would be handy to have things done automatically.
 Topic: Complete Backup
Complete Backup [message #98586] Thu, 07 June 2012 11:37
sanchaz is currently offline sanchaz  Portugal
Messages: 13
Registered: May 2011
Member
Hi,

is there anyway to do a complete backup of Kloxo, including settings, files, MySQL databases.
So I can simply go to the new Kloxo installation and do restore.

thx.
 Topic: Restore From Kloxo from crashed server backup
Restore From Kloxo from crashed server backup [message #98316] Thu, 24 May 2012 08:34
sourabhj is currently offline sourabhj
Messages: 1
Registered: May 2012
Location: India
Member
Hello

I have a VPS server( unmanaged) under (opnevz) running latest version of kloxo , 4 days ago there was a attack on my server and then my server was being used to attack other so my hosting provider suspended my account and asked me to implement some firewall and check for malware , i assured them and they restored my account , so i implemented some security by following kloxo guide on How+to+secure+your+Kloxo+with+IPTABLES

2) after that i rebooted my server, but then my vps was completely inaccessible , however vps control panel show my vps as online but the memory is 0.

3) my hosting provider tried everything and then they said the VPS system is severely broken. It does not allow any processes to execute within its environment.
4) they suggested : -
The entirety of your VPS system will be backed up, the OS will be reloaded, and the data moved to an accessible directory on the system. There wouldn't be any data loss however you'd be starting with a 'fresh' OS and need to re-setup the VPS however your needs require.
5) We had to completely reinstall the OS on our VPS so all the data on it has been wiped clean. However, we've placed a copy of all the files on our backup in the root directory with the 5372BK/.
then i tried to restore mysql database , but it didn't worked
i have searched everywhere for restoring kolxo and mysql databases , but none helped
i have tried copying mysql database manually from var/lib/mysql , the in phpmyadmin i can see the database but there is no data /tables

6) is there any way we can restore the kolxo from the backup files ( its the complete snapshot of vps system hardisk).

7) and is there any option to restore mysql database which is the main concern for me.

Thanks in Advance.

[Updated on: Thu, 24 May 2012 09:38]

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 Topic: whats the process to have a successfull backup / restore currently
whats the process to have a successfull backup / restore currently [message #97896] Fri, 27 April 2012 01:34
superfooey is currently offline superfooey  United States
Messages: 4
Registered: April 2012
Member
I did a fresh centos 5.8 64bit install but prior to that I had created a master backup. all my domains and emails created under user admin. also my backup was created with kloxo current version 6.1.12.

So on the same server I did a fresh os reinstall and simple ran kloxo install script right away after. then when it was completed I uploaded my master backup to the backup dir and ran the restore feature on the. web gui. I see others having error messages regarding zip errors but in my case my master backup is a .tgz file and the server decompresseed it fine but it gave me an error that it could not access the database. I'm confused why it says this because I am on kloxo web gui just fine.

Is kloxo trying to restore my backup using the kloxo mysql user pw from the backed db instead of using the new one from the fresh install?

What is the best way to backup to avoid this problen? Or restore using kloxo because it took a while to manually redo my setup including a long downtime due to another issue ill post in another thread
 Topic: Backup & Restore could_not_unzip_file in 6.1.9
Backup & Restore could_not_unzip_file in 6.1.9 [message #97670] Tue, 17 April 2012 09:20
helwo is currently offline helwo  China
Messages: 1
Registered: April 2012
Member
Current Version: 6.1.9
Latest Version: 6.1.12
[root@JQIG ~]# /script/restore --restore --accounts=all /home/kloxo/client/admin/__backup/kloxo-scheduled-6.1-admin- 2012-Apr-08-1333829872.tgz
Restore Failed. Reason: could_not_unzip_file: :


I have searched in kloxo forums and I was looking for an answer to the problem of restore section and the error which is named :could_not_unzip_file
but they were referring to this bug as a solved issue in higher version of kloxo like 6.1.9

my backup file size is 768 MB and my HDD is 40 gb so there shouldn't a problem with size and restoring it.

please tell me Restore data to my vps

Thinks

 Topic: Add FTP accounts by API command
Add FTP accounts by API command [message #97497] Tue, 10 April 2012 07:59
vishal is currently offline vishal  India
Messages: 15
Registered: March 2012
Location: India
Member
IS that possible to add new FTP accounts using API command line?
 Topic: transfer emails from Cpanel to kloxo
transfer emails from Cpanel to kloxo [message #95221] Sun, 19 February 2012 08:58
ahadyekta is currently offline ahadyekta
Messages: 1
Registered: February 2012
Member
I have a reseller account in a Cpanel server and I want to migrate account from Cpanel to another server by kloxo ,
i have a problem by emails , how can i transfer users email configuration and data . i have a access to root in kloxo server .
Can some body explain the step by step of migrating mails?

 Topic: Last Backup Status: program_interrupted
Last Backup Status: program_interrupted [message #95024] Mon, 13 February 2012 01:45
dumber is currently offline dumber  Thailand
Messages: 1
Registered: February 2012
Location: Thailand
Member
Kloxo 6.1.10 "Last Backup Status: program_interrupted"
Error with my website (80MB for DB, 1.6GB for Disksize)
How can i do?
 Topic: Restore failed due to objectclassname_doesnt_match: :
Restore failed due to objectclassname_doesnt_match: : [message #94533] Tue, 24 January 2012 19:29
aaronmch is currently offline aaronmch  United Kingdom
Messages: 40
Registered: August 2010
Member
When trying to restore a client I get the following message:

Restore failed due to objectclassname_doesnt_match: :

The backup was created on another server and doing this seemed like an easy way to move a client between a server.

Any help?

Thanks
Aaron
 Topic: restore everything
restore everything [message #88753] Tue, 06 September 2011 16:18
ser_98 is currently offline ser_98  Canada
Messages: 3
Registered: September 2011
Member
i backup kloxo and try to restore it to another server but it seems that not all settings were restore.

i needed to re-enter these information :

Server Mail Settings
Contact Information
 Topic: masterbackup restore issue
masterbackup restore issue [message #87463] Wed, 27 July 2011 12:48
bilogate is currently offline bilogate  Turkey
Messages: 11
Registered: May 2011
Location: Turkey
Member

Hello alls

Yesterday my serves harddisk crashed. I have kloxo-scheduled-masterselfbackup-2011-Jul-26-1311646832.zip (3mb) and kloxo-scheduled-6.1-admin-2011-Jul-26-1311642200.tar (10gb) i know how to restore admin backup but i dont know to restore masterseflbackup.

can u help me plsss
 Topic: Restore Prob
Restore Prob [message #86722] Wed, 13 July 2011 01:10
tbarlow is currently offline tbarlow  United States
Messages: 48
Registered: April 2010
Member

Hi

Is it possible to manualy restore a backup I backup up my domains one at a time and am seting up a new server and when I went to upload them they won't upload for some reson so I Figure I would upload them by hand witch is no prob but when I got to restore them it won't let me do that eather so how can I or can I undo the files my sald mainly my E-Mail accounts and put them back any help would be ver greatful thanks

tbarlow
 Topic: Backup Failed...
Backup Failed... [message #86292] Mon, 04 July 2011 10:05
makwork is currently offline makwork  Liechtenstein
Messages: 35
Registered: February 2009
Member
Hi there

Every Night i've receive a message like

Backup faild for Admin with the message could_not_create_mysql_dump. nname: Domain_tld

The problem is there it isn't only one domain. Every night when i receive it is it another one.

So i've read the post: http://forum.lxcenter.org/index.php?t=msg&th=15267 but i think it's not the right one.

What can we do here? At the moment we haven't any backup.

Thanks for your Answers.

Makwork
 Topic: SOLVED: Upload to remote FTP
SOLVED: Upload to remote FTP [message #82116] Thu, 14 April 2011 10:16
Artis is currently offline Artis  Croatia
Messages: 37
Registered: February 2011
Location: Zagreb, Croatia
Member
Hi to all,

I have problem with upload kloxo backup to ftp.

I set the parametars (username, password, ...) and it's work for a 7 days and than i get the massage
"Kloxo Backup upload Failed due to could_not_upload_file"

I have the last version of kloxo.
I use apache, suphp

Any help Idea

EDIT:

I figure it out. My apf firewall block ftp connection.

I install webmin + csf firewall (webmin module) and now everything is working

[Updated on: Fri, 15 April 2011 20:16]

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 Topic: Tips for Kloxo "Restore Failed"
Tips for Kloxo "Restore Failed" [message #80711] Fri, 11 March 2011 03:11
!ian is currently offline !ian  Italy
Messages: 96
Registered: October 2007
Valuable Member
Hi,
while restoring a client, you could get errors like:

  • Restore Failed. Reason: could_not_add_mail: mailpserver: Entry is out of order: testdomain.ext
  • Restore Failed. Reason: could_not_add_mail: mailpserver:
  • Restore Failed. Reason: mailaccount_add_failed: nname:

Indeed, something is messed up.

Assumption:
Kloxo ver. 6.1.3 (actually the latest version)
Client: testclient
Backup file: /bkup-file-path/testclient-bkup.tar
Shell command: /script/restore --restore --class=client --name=testclient --accounts=all /bkup-file-path/testclient-bkup.tar

If you get one of the above errors try this steps:

1. Wait at least 6 minutes then run restore command again. Simple but sometimes it works or maybe you will get a different error. Proceed with step 2.

2. For each testclient's mailaccount run this shell command:
/home/lxadmin/mail/bin/vdeluser testclient-mailaccount@testdomain.ext
Then run restore again.

3. If you still get errors: delete all client's domain from Kloxo control panel (Kloxo will NOT delete files in client home directory). Then try to restore again. Maybe, you will need to repeat this step many times if the client has many domains.

When a client restore succeed, you won't probably get these errors again.

I hope this will help.
Good luck,
ian
 Topic: Backup filename
Backup filename [message #80240] Sat, 26 February 2011 07:51
sirandrei is currently offline sirandrei  Romania
Messages: 38
Registered: December 2010
Member
I have 2 VPS and I have scheduled FTP backup option enabled.
When files are uploaded to FTP the name of the files are "kloxo-scheduled-6.1-admin-2011-Feb-21-1298247102.tar" and "kloxo-scheduled-6.1-admin-2011-Feb-21-1325847825.tar"


Can I change the name of the files uploaded to FTP as I dont know which is from VPS1 and which from VPS 2?

 Topic: Do not create duplicate threads of same problems
icon4.gif  Do not create duplicate threads of same problems [message #79119] Fri, 21 January 2011 14:44
LxCenter_Danny is currently offline LxCenter_Danny  Netherlands
Messages: 2073
Registered: July 2007
Location: Netherlands
Grandmaster
LxCenter Core Team Member
LxCenter Representative

To keep the forum readable and clean, Do not create new topics of the same problem.

Keep them in one topic.




LxCenter - System Operations
 Topic: Restore fails: directory exists
Restore fails: directory exists [message #78185] Tue, 14 December 2010 04:09
michelcannu is currently offline michelcannu  Romania
Messages: 2
Registered: May 2010
Member
Hello,

I have managed to backup successfully my server and want to migrate to another machine.

Trying to restore, I've got the first error because of "existing user". I have searched the forum, deleted the user and his databases and now I get a "bounce--Restore Failed. Reason: directory_already_exists: : " message. As it doesn't tell me which directory already exists, I don't know how to proceed further.

Please advise.

Thanks,
Mihai
 Topic: restore not working
restore not working [message #77856] Mon, 22 November 2010 11:42
partha06 is currently offline partha06  India
Messages: 39
Registered: December 2007
Member
hello,

i had a xen hypervm vps with Kloxo i took a new dedicated server and all are new ips, i took each client backup and restore and now issue is after i restore it to new dedicaed server domains are showing all old server ips please help me how to fix the issue?and which file with location i have to check?

thanks

Partha
 Topic: Back up Admin
Back up Admin [message #77639] Fri, 12 November 2010 05:22
vinhnt is currently offline vinhnt  Vietnam
Messages: 3
Registered: November 2010
Location: vietnam
Member
hi!
i'm vince, i am back up on vps kloxo, have a customer with 21GB, so i writte command:
[root@host02 script]#/script/backup --class=client --name=admin
.............
............
..........
Done
Saving serialized
Done
Saving serialized second
Done
Taking backup of client:admin
Taking backup of client:customer02



so i'm waiting ....9 hours
plz! help me, how to backup faster
 Topic: question regarding backup a slave
question regarding backup a slave [message #77638] Thu, 11 November 2010 13:42
NuestroServer is currently offline NuestroServer  Ecuador
Messages: 65
Registered: July 2010
Location: Quito, Ecuador
Valuable Member

hi, maybe this is a simple question but I wonder this:

I have the following scenario: a master server hosting the webpages and mysql databases for the sites.
a slave server only for hosting the mail services for the above sites.

where should I do the backup? in the master server only? will the master take care of backing up the slave? or should I do the backup in the slave as well?
 Topic: Restore backup file via API
Restore backup file via API [message #73265] Mon, 15 March 2010 06:11
ode onweb is currently offline ode onweb  Philippines
Messages: 2
Registered: March 2010
Member
Hello,

Can anyone tell me what are the needed parameters in order to restore a backup file via LXA API....



Tnx
 Topic: Home Backup is backup evreyting?
Home Backup is backup evreyting? [message #72672] Wed, 27 January 2010 17:17
probit is currently offline probit  Turkey
Messages: 6
Registered: June 2009
Location: Turkey
Member

Hi. Evreyone.

I have linux server with 100 domains.

And i will backup this server.
I go to Kloxo panel.
Find HOME BACKUP and write 2010_Backup

Wait 1.5 hours.
is this backup
Domian + Mysql + Clients domains + ftp + myswl and more..
Bur Danger is the email acounts and mail DIR.

Bacause my costumers are locking with webmail.
All mail is in my Server.

Home backup is backuping the mails ?

Plase help.

 Topic: Emails backup
icon10.gif  Emails backup [message #72017] Tue, 01 December 2009 00:33
seewhatsee is currently offline seewhatsee  Russian Federation
Messages: 2
Registered: February 2009
Location: russia
Member
Hello,

how can i get backup only emails backup ? and restore it on new vps ?
can give me please command backup and restore is SSH or any method to get email backup [hored,roundcube] on kloxo panel then restore it on new kloxo .. ??

thank you
 Topic: 500 - Internal Server Error after backup
500 - Internal Server Error after backup [message #71695] Sat, 07 November 2009 04:46
dyrer is currently offline dyrer  Greece
Messages: 12
Registered: March 2009
Location: Greece
Member
I get error 500 - Internal Server Error after downloading backup and needs to restart server
how can fix this?


 Topic: How to check if backup is still running?
How to check if backup is still running? [message #70420] Fri, 28 August 2009 01:21
cool999 is currently offline cool999  India
Messages: 141
Registered: April 2008
Valuable Member
Yesterday night i started backup, but didnt receive any email yet... so how can i check if backup is still running or it stopped due to some error?

Also is there any easy way to backup a client having around 100 Gb files?
Its not possible to transfer lot of files seperately....

Let me know

Thanks



 Topic: restore backup for new vps
restore backup for new vps [message #68587] Sat, 27 June 2009 00:39
mehrank is currently offline mehrank  Iran, Islamic Republic of
Messages: 59
Registered: January 2009
Location: Iran
Valuable Member

Hello
I wanted to upload a backup file for I will return
But when the update is in the end action not set error and gives me"action not set" 36 MB file What should I be correct that


Mehran Karbassi

Persian Media webhosting http://www.persian-media.com



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